Portfolio Administrator
Location: Toronto, Ontario
Work Model: Hybrid
Employment: Full-time
Salary: $65,000 to $75,000 annually
Languages: English required for client communication, documentation, and coordination with internal teams.
Work Eligibility: Legally entitled to work in Canada.
Introduction
Are you an experienced financial services professional who thrives on delivering exceptional client service, keeping operations running smoothly, and taking ownership of important details?
Our client, an established investment management firm in Toronto, is looking for a proactive Portfolio Administrator to support its private client operations. You’ll work closely with investment professionals, coordinate essential account activities, and help deliver a seamless experience for clients.
This is an opportunity to broaden your exposure to investment operations, contribute ideas, and make a meaningful impact within a collaborative team.
Why You’ll Want This Role
- Build on your investment industry experience while working closely with experienced portfolio management professionals.
- Take ownership of client administration processes and contribute to operational improvements.
- Enjoy a collaborative environment where initiative, problem-solving, and new ideas are encouraged.
- Gain exposure to multiple aspects of investment operations and expand your professional knowledge.
- Benefit from a supportive workplace that values learning, teamwork, and work-life balance.
What You’ll Do
You’ll play a central role in keeping private client accounts organized, transactions progressing, and client requests moving forward. Your work will combine investment account administration, client service, reporting, and general office coordination.
You’ll be trusted to manage competing priorities, identify solutions, and help the team deliver accurate and timely service.
Responsibilities
- Coordinate investment account openings, transfers, and closures while following applicable regulatory requirements.
- Process client transactions, coordinate cash settlements, and monitor outstanding requests.
- Respond to client inquiries professionally and resolve administrative issues promptly.
- Prepare monthly and quarterly client reports and year-end tax reporting packages.
- Maintain accurate client records, documentation, and workflow updates in the CRM system.
- Manage assigned files independently, ensuring accuracy, completeness, and timely follow-through.
- Collaborate with portfolio managers, associates, administrators, and external partners.
- Support client meetings, scheduling, and occasional client events.
- Assist with incoming calls, visitor reception, office supplies, and general administrative coordination.
- Identify opportunities to improve processes and support time-sensitive team priorities.
Qualifications
Required:
- At least 5 years of experience in the investment or financial services industry.
- Strong working knowledge of investment account types, including registered and non-registered accounts, estates, trusts, endowments, and foundations.
- Completion of, or current enrollment in, the Canadian Securities Course.
- Intermediate proficiency with Microsoft Excel, Word, Outlook, and Adobe Acrobat.
- Strong written and verbal English communication skills for client interactions, reporting, and internal coordination.
- Demonstrated ability to provide professional, responsive client service.
- Excellent organizational skills, attention to detail, and the ability to manage changing priorities.
- Strong initiative, problem-solving abilities, and a commitment to operational efficiency.
- Ability to work independently while contributing effectively to a collaborative team.
- Legally entitled to work in Canada.
Assets:
- Experience using Salesforce CRM.
Benefits
- Extended health benefits beginning on your first day of employment.
- Employer RRSP contributions.
- Three weeks of annual vacation.
- Professional learning and development opportunities.
Why Work with Us
At Bilingual Source, we connect talented professionals with opportunities where their skills and contributions matter. Our client values collaboration, professional development, and a thoughtful approach to client service.
If you enjoy taking initiative, building strong working relationships, and making investment operations more efficient, we’d love to hear from you.
Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.
This is an existing vacancy. Our client is currently seeking a Portfolio Administrator, Private Clients.