Bilingual Customer Service Associate (French Required)
Introduction
Are you passionate about helping others and fluent in both French and English? This is your chance to join a dynamic and fast-growing team that supports both healthcare professionals and patients. Our client is looking for a driven individual to step into a fulfilling role based in Newmarket. This position combines meaningful work with real growth potential and a welcoming team environment.
What You’ll Do
You will provide critical support to clients and patients as they manage personal health programs. You’ll be the key point of contact for product details, order support, and patient services, helping people navigate their care with compassion and professionalism.
Responsibilities
• Communicate with clients about product details, pricing, and order updates
• Assist patients with account and product-related inquiries
• Maintain accurate and up-to-date client records in internal systems
• Support strategic initiatives and help implement new processes
• Reconcile accounts and follow up on outstanding issues
Qualifications
• Fluency in both French and English, written and spoken
• 1 to 5 years of experience in customer service or support
• Compassionate and empathetic personality
• Proactive problem solver with a solution-oriented mindset
• Skilled in building and nurturing customer relationships
Benefits
• Competitive salary ranging from $55,000 annually
• Meaningful and personally rewarding work
• Opportunities for career development and growth
• Supportive and collaborative team culture
• Convenient location north of Toronto in Newmarket
Why Work with Us
Our client offers an incredible opportunity to grow professionally while making a direct impact on people’s lives. You’ll be surrounded by a team that values empathy, positivity, and initiative. This role is ideal for someone looking to expand their career in a role that truly matters.
Disclosure: “Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.”
Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Customer Service Associate (French Required).