CALL SALES CENTER AGENT – FULLY REMOTE – open to ON, AB, BC only
Training is in-office at nearest SmartStop location
CLIENT NAME & PHONE NUMBER: Jaclyn Groendyke
JOB HOURS: 8am – 1am must be flexible
Salary: $19/hour + monthly bonus (some average $500 – $2K+ monthly); bonus eligibility kicks in after training and after 30 days (must have Call Grading Score of 85%)
Bonus consists of: 1) Call Center Leases 2) Sales to Rental Conversion
Bonus is UNCAPPED
VACATION & BENEFITS: 2 weeks; Canada Life Benefits – Dental, Vision, Medical – monthly cost fully paid by SmartStop; 5 sick days
TOP 3:
1. Excellent French (they will be dealing with people in Quebec)
2. Sales-Driven
3. Customer Service-focused
DUTIES:
- Takes inbound sales calls, assessing customer’s storage needs, and provides tailored recommendations using effective sales techniques to secure rentals.
- Addresses and overcomes objections to successfully convert inquiries into reservations.
- Assists existing customers by answering questions, processing payments, and resolving concerns.
- Makes outbound calls to follow up on rental reservations.
- Adheres to sales and service guidelines to meet customers’ needs and requests.
- Works diligently to meet the personal/team qualitative and quantitative targets.
- Performs other related duties as assigned.
– Fully remote (except 1st week training at nearest SmartStop location)
– Uncapped commission
– Completely untapped market (QC) – huge opportunity to make an impact
KEYWORDS: Call Centre, Sales,
COMPETITORS:
Primary Language Requirements
Eng. Written 80 %
Fr. Written 80 %
Eng. Spoken 100 %
Fr. Spoken 100 %
Why is the Job Open? Growth
Employees in Department: 2
Number of People in Company:
Future: Strong
Hiring Process: Interview w/ Jaclyn (HR) and Mike (VP Operations)
Name & Title of Hiring Authority: Jaclyn Groendyke
How Long has the Job been Open? New
Starting Date: ASAP
Any People seen to Date?
How Many?
Other Sources?
Open Interview Times:
1.
2.
3.
FEE AMOUNT: 25%
