Bilingual Field Service Technician (French required)
Introduction
Are you a hands-on technical professional who enjoys working in the field and solving real-world challenges? Our client is looking for a Bilingual Field Service Technician to support customers across the Montreal region, with a primary focus on West Montreal. French is required, and English is considered an asset.
This is an exciting opportunity to build your technical career while working with advanced retail technology systems and receiving ongoing training and development.
What You’ll Do
You will play a key role in ensuring customers’ systems operate at peak performance by delivering expert installation, maintenance, and repair services on-site. You will also build strong relationships with clients and become a trusted technical expert in the field.
Responsibilities
• Install, configure, and calibrate equipment at customer locations
• Perform preventive maintenance and troubleshoot hardware and software issues
• Deliver end-user training and provide ongoing technical support
• Maintain accurate service records and inventory tracking
• Collaborate with internal technical teams to resolve complex issues
• Participate in rotating on-call support after hours
• Travel regularly within your assigned region and support other territories as needed
• Maintain a company-provided service vehicle and tools
• Identify opportunities to enhance customer experience and support business growth
Qualifications
• 1 to 3 years of experience in a technical or field service role
• Technical diploma in electronics, electrical, mechanical, or related field
• Strong troubleshooting skills across hardware and software systems
• Ability to read schematics and technical manuals
• Solid understanding of networking concepts such as TCP/IP and wireless systems
• Excellent communication skills in French, English is an asset
• Valid driver’s license with a clean driving record
• Comfortable with travel, physical work, and independent problem solving
Benefits
• Compensation range: $58,000 to $65,000 annually, plus on-call pay and potential bonuses
• Company vehicle, gas card, tools, uniform, and safety equipment provided
• Group benefits starting after 3 months
• Retirement savings plan with employer matching starting day one
• Paid training, including hands-on and ride-along onboarding
• Opportunities for certification and skill advancement
• Exposure to evolving retail technologies and systems
Why Work with Us
Our client offers a fast-paced and supportive environment where your technical expertise is valued and developed. You will gain hands-on experience with innovative systems while enjoying strong mentorship, continuous learning, and real opportunities for career growth. This role is ideal for someone who enjoys variety, autonomy, and making a visible impact every day.
Disclosure: “Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.”
Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Field Service Technician (French required).