Title
Bilingual Sales & Account Coordinator (French required)
Introduction
Our client is seeking a Bilingual Sales & Account Coordinator who thrives in a structured yet evolving environment. This is an excellent opportunity for someone who values stability while also being energized by growth and process improvement. In this role, you will support national sales operations and play a key part in delivering a seamless customer experience in both English and French.
What You’ll Do
You will act as a central point of coordination between customers, sales teams, and internal operations. This role blends consistency with opportunity, offering a reliable day-to-day structure alongside exposure to ongoing operational improvements and system enhancements.
Responsibilities
- Manage high-volume shared inboxes, responding to customer inquiries in both English and French
- Process and coordinate orders across multiple channels including direct, online, and partner submissions
- Collaborate closely with sales representatives across Canada to support account needs
- Ensure accurate order entry and data maintenance within ERP systems
- Coordinate with internal teams to support timely order fulfillment
- Handle escalations with professionalism and urgency
- Support phone inquiries and provide clear, solution-oriented communication
- Maintain organized documentation and follow established processes
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Qualifications
- Bilingual in French and English, strong written and verbal communication skills
- 3 to 5 years of experience in order management, sales coordination, or customer support within a B2B environment
- Experience working with ERP systems such as Sage, SAP, Oracle, or similar
- High attention to detail and strong organizational skills
- Ability to manage multiple priorities in a fast-paced setting
- Proactive mindset with a willingness to learn and adapt
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Benefits
- Salary range: $60,000 to $75,000
- Comprehensive health, dental, and vision benefits after probation
- Paid vacation starting at 2 weeks, with flexibility for experienced candidates
- Personal days and additional time off provisions
- Stable Monday to Friday daytime schedule
- In-office environment that fosters collaboration and team support
- Why Work with Us
- Our client offers a balanced environment where you can build long-term stability while continuing to grow your skills. You will join a collaborative team that values accountability, communication, and continuous improvement. This is a great opportunity to step into a meaningful role with immediate impact, while gaining exposure to evolving systems and cross-functional operations.
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Disclosure: “Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.”
Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Sales & Account Coordinator (French required).