Bilingual Property Claims Specialist
Reports To: Insurance & Risk Management Manager
Summary:
The Bilingual Property Claims Specialist is responsible for supporting the organization’s insurance and risk management initiatives, focusing primarily on the administration and management of property claims.
Responsibilities:
Claims related duties
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Monitor and process incident reports and claims within the internal claims system.
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Manage property and liability claims from initiation to resolution.
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Ensure all claims are documented appropriately, settled promptly, and closed efficiently.
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Prepare release documents and coordinate settlements as needed.
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Facilitate communication and document exchange among site operations, third-party administrators, insurers, and legal counsel.
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Oversee subrogation and recovery efforts against third-party insurers.
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Maintain ongoing communication with third-party claims administrators, insurers, vendors, and site teams to achieve optimal claim outcomes.
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Collaborate with accounting to manage payments related to claims.
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Analyze incident and claims data to identify trends and recommend risk control measures.
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Prepare monthly loss reports for stakeholders.
Risk Management Support
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Assist with insurance renewals by managing documentation and tracking processes.
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Track, analyze, and review tenant insurance information.
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Support operational teams in improving tenant insurance compliance across properties.
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Perform additional duties as required.
Qualifications:
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1-3 years of experience in property/casualty claims is preferred.
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Completion or progress in insurance or risk management courses (such as CIP or CRM) is advantageous.
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Comfortable reviewing insurance policies and contractual documents.
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Ability to multitask, prioritize, and work independently in a fast-paced environment.
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Strong teamwork skills, including working with remote colleagues.
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Excellent written and verbal communication skills in both French and English are required.
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