Bilingual Order Desk Representative (French required)
Introduction
Are you seeking a stable, full-time role where your organizational skills and customer service experience are valued? Our client is looking for a Bilingual Order Desk Representative to join their Montreal team. This is an ideal opportunity for someone who enjoys working in a steady, supportive environment with a structured weekday schedule.
What You’ll Do
You will support internal teams and external customers by processing orders, managing inventory-related inquiries, and ensuring a smooth, efficient flow of information. Your strong communication skills in both French and English will help you provide excellent service and maintain accurate records.
Responsibilities
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Process incoming orders from customers and internal teams
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Communicate clearly with clients to meet service expectations
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Support inventory control processes and product availability checks
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Use internal systems for order management and reporting
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Maintain accurate product knowledge for both architectural and industrial paints
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Collaborate with colleagues and departments to resolve issues
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Provide courteous and timely responses to customer inquiries
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Assist in maintaining a clean and organized work environment
Qualifications
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Minimum of 1 year of customer service experience
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Bilingual fluency in French and English is required
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Experience in paint or coatings industry is an asset
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Strong time management, multitasking, and organizational abilities
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Proficient in basic computer tools and point-of-sale systems
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Comfortable standing for long periods and lifting up to 50 lbs
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Reliable commute to the Montreal location required
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Positive, team-oriented mindset with the ability to work independently
Benefits
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Company-paid medical, dental, and vision care
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Annual cost of living increases
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Profit-sharing program
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Employee assistance program and wellness support
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Staff discounts on products
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Paid time off and a casual dress code
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Consistent weekday schedule, no weekends required
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Supportive management and respectful work environment
Why Work with Us
If you value reliability, teamwork, and a consistent routine, this role offers just that. You will be part of a Canadian-owned company that prides itself on fairness, respect, and long-term staff appreciation. Join a company where you are recognized for your contributions and supported in your daily work.
Disclosure: “Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.”
Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Order Desk Representative (French required).