Bilingual Customer Service Representative (French & English)
Introduction
Are you looking for a steady, rewarding career in a professional and supportive environment? Our client is seeking a Bilingual Customer Service Representative fluent in French and English. This full-time role is ideal for someone who values structure, consistency, and long-term career growth in a respected organization.
What You’ll Do
You will be the first point of contact for customer service inquiries, handling account-related requests and managing orders with accuracy and professionalism. Your work will help maintain high service standards and contribute to a collaborative, process-driven environment.
Responsibilities
• Respond to customer service inquiries in French and English with professionalism and care
• Manage account requests such as sourcing, quoting, and expediting orders
• Process customer sales orders, vendor purchase orders, and returns efficiently
• Work with internal teams and external partners to resolve customer needs
• Adapt to system changes and maintain a strong focus on continuous improvement
Qualifications
• Fluency in French and English, both spoken and written
• Strong communication skills, especially by phone and email
• Detail-oriented with strong multitasking ability
• Comfortable working within structured processes and systems
• Team player with a proactive approach to solving customer issues
Benefits
• Long-term stability in a full-time role
• Structured training and ongoing support
• Consistent, professional work environment
• Opportunities for steady growth and internal development
• Support for work-life balance in a collaborative setting
Why Work with Us
Our client offers a well-structured and respectful workplace where long-term stability and professionalism are valued. You’ll be part of a team that supports your success with comprehensive training and dependable systems. If you’re seeking a role where your contributions are appreciated and your skills can grow over time, this is the right place for you.
Disclosure: “Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.”
Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Customer Service Representative (French & English).
