Bilingual Customer Service Representative
4 Weeks Paid Time Off Annually / Fantastic Hours / Incredible Package / Downtown Toronto.
This company is a leader in their field. They have experienced tremendous growth over the past few years and they are now looking to add a customer service representative to their team. Ranked as one of Canada 's Fastest Growing Companies on several occasions, this is a firm that will catapult your career. We encourage you to apply today because this role won't last long!
Key Role Responsibilities / Activities
-
Handle customer/client inquiries and resolve issues in a timely manner.
-
Follow-up with existing clients and new potential clients to provide information on product.
-
Troubleshoot issues where necessary.
-
Train new clients on software.
Required Experience / Competencies / Education
-
1+ years of customer service experience.
-
Excellent communication abilities in English and in French.
-
Proactive and mature individual able to work with minimal supervision.
-
Strong PC skills are a must.
Highly Desired Experience / Competencies / Education
-
College Diploma or University Degree.
-
Experience providing white glove service to Customers and Accounts.
