Bilingual Customer Service and Administration Representative – 3 month contract with strong chance for Permanency
Introduction
Are you seeking long-term stability in a structured, supportive work environment? Our client, a leading provider of third-party benefits administration services, is looking for a bilingual (French/English) professional to join their Montreal team. This is an in-office role offering consistency, reliable hours, and a comprehensive benefits package from day one.
What You’ll Do
You’ll be the first point of contact for members and visitors, handling front desk responsibilities and supporting internal teams with essential administrative tasks. This is a great opportunity if you value routine, accuracy, and providing courteous service in a structured setting.
Responsibilities
• Greet visitors and answer phones with professionalism and care
• Manage incoming and outgoing mail, including cheque preparation
• Perform data entry and maintain up-to-date member records
• Distribute correspondence and assist with form processing
• Support administrators with general office duties and special projects
• Handle other assigned administrative responsibilities as needed
Qualifications
• Bilingual in French and English, written and spoken
• High school diploma or equivalent
• 1 to 2 years of experience in customer service or administrative support
• Strong attention to detail and organizational skills
• Proficient in Microsoft Word and Excel, with familiarity in AS/400 or similar systems
• Comfortable in a unionized, in-office work environment
• Mature, dependable, and committed to long-term employment
Benefits
• $21/hour to start, with raises every 6 months until $44,000, then annual increases
• Full-time, 35-hour work week, Monday to Friday, 8:30 AM to 4:30 PM
• Overtime pay after 37.5 hours per week
• 3 weeks of vacation, 12 paid sick/personal days
• 100% employer-paid health, dental, and drug benefits
• $750 bilingual bonus after assessment (eligible after 6 months)
• Defined benefit pension plan after one year
• Access to an education fund after 6 months
• 1% annual bonus based on earnings
Why Work with Us
Our client is known for a welcoming, family-like culture, long-tenured staff, and strong internal promotion. You’ll be joining a unionized workplace where your contributions are valued and your future is secure. If you’re looking for a dependable role with a predictable schedule and excellent benefits, this is the opportunity for you.
Disclosure: “Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.”
Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Customer Service and Administration Representative (French Required).
