Bilingual Administrative Services Representative (French required)
Introduction
Are you looking for a stable, long-term position where your attention to detail and organizational strengths are truly valued? Our client is seeking a Bilingual Administrative Services Representative who is fluent in both French and English to support essential social benefits administration. This role is ideal for someone who thrives in a structured environment and enjoys supporting others through accurate and consistent administrative work.
What You’ll Do
You will play an essential role in maintaining reliable communication with members and clients while ensuring that data and documents are processed accurately. You’ll work with a supportive team and be part of a workplace that values consistency, professionalism, and dedication.
Responsibilities
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Provide courteous and professional service to members and clients in person and through calls, emails, and other correspondence
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Handle daily outgoing mail tasks, including issuing checks and overnight correspondence
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Enter member data with accuracy
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Maintain and file confidential member records
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Distribute internal correspondence and process reimbursement forms
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Support administrators with various tasks and occasional projects
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Complete all assigned administrative duties with care and attention
Qualifications
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High school diploma
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Fluency in French and English, both written and spoken
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Strong organizational skills and ability to prioritize tasks
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Meticulous attention to detail
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Familiarity with Microsoft Word, Excel, and the AS/400 system or similar
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Clear and respectful communication skills with colleagues
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Flexibility to work overtime if required
Benefits
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Salary of $21 per hour for a 35-hour work week, totaling $38,220 annually
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Unionized position with pay increases every 6 months until reaching $44,000, then annual increases afterward
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Standard work hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.
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3 weeks of vacation
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12 sick or personal days annually
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1 percent yearly bonus
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$750 bilingual premium
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Full coverage for health, dental, and prescription drug benefits
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Overtime pay for hours worked beyond 37.5 per week
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Pension plan eligibility after one year of service
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Benefits coverage begins after 3 months
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6-month probation period
Why Work with Us
Our client is a longstanding and trusted provider in the Canadian benefits administration space. With over three decades of experience, they offer a work environment grounded in respect, stability, and purpose. You’ll be part of a team that values steady performance, mutual support, and meaningful service to over one million members nationwide.
