Bilingual Credit and Collections Specialist (French required)
Introduction
Are you looking for a stable, long-term opportunity where your bilingual skills and attention to detail can shine? Our client is seeking a Bilingual Credit and Collections Specialist who is fluent in French and English. This role is ideal for someone who values consistency, a structured work environment, and dependable team support.
What You’ll Do
You will play a key role in managing customer accounts by handling billing inquiries, reconciling discrepancies, and ensuring timely collections. Your ability to communicate clearly and work methodically will help maintain strong customer relationships and minimize risk.
Responsibilities
• Handle inbound and outbound calls regarding overdue accounts
• Prioritize accounts to support monthly collection goals
• Review and release pending orders while assessing payment risk
• Respond to customer billing inquiries and resolve issues
• Reconcile customer accounts as needed
• Collaborate with internal teams to resolve discrepancies
• Perform general accounts receivable functions
• Adhere to all Health and Safety procedures
Qualifications
• Fluency in both French and English, written and spoken
• Minimum 3 years of experience in credit and collections or related roles
• College diploma or degree in accounting or business preferred
• Strong organizational and communication skills
• Proficiency in Microsoft Excel, Word, and Outlook
• Experience in the food industry is an asset
Benefits
• Structured onboarding and consistent team support
• Predictable schedule for work-life balance
• Comprehensive benefits package
• Long-term opportunity with a well-established organization
Why Work with Us
Our client offers a supportive environment where consistency and reliability are valued. You will join a dedicated team committed to collaboration and mutual respect. If you are looking for a workplace where you can build a lasting career and enjoy day-to-day stability, this could be the right fit for you.
