Bilingual Client Service Associate
Location: Downtown Toronto (Hybrid)
Industry: Financial Services – Commercial Clients
About the Client
A leading financial solutions institution located in downtown Toronto is actively hiring a Fluently Bilingual (French/English) Client Service Associate. This is an excellent opportunity for candidates interested in building a long-term career in the financial services industry, particularly in servicing commercial clientele.
Key Responsibilities
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Handle inbound calls to resolve business-to-business (B2B) client account issues.
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Open new client accounts and manage transactional processes for current accounts.
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Process a variety of financial operations including payments, banking requests, and adjustments.
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Perform general administrative duties as needed.
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Maintain and update internal client databases.
Requirements
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Minimum 1 year of customer service experience in financial services, banking, or insurance.
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Fluent in both French and English – spoken and written.
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Strong organizational skills and high attention to detail.
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Excellent verbal and written communication skills.
Why Join This Team?
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Prime downtown Toronto location with hybrid flexibility.
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Opportunities for career advancement in a supportive, professional setting.
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Positive and engaging office environment.
