Bilingual Operations Administrator (French an Asset)
Introduction
Are you a highly organized professional who thrives in a fast-paced environment and enjoys supporting both operational excellence and customer success? Our client is seeking a motivated Bilingual Operations Administrator to join their growing Canadian operations team.
This is an exciting opportunity to become a key contributor within a collaborative organization that is expanding across North America. While French language skills are considered an asset rather than a requirement, candidates with French proficiency are strongly encouraged to apply.
Compensation: $84,000 to $87,000 CAD annually, plus up to $5,500 CAD performance bonus
Vacancy Status: Existing vacancy with immediate availability
Work Arrangement: Full-time, on-site, five days per week
Location: Greater Toronto Area, with preference for candidates located within a reasonable commuting distance of the office
What You’ll Do
As a Bilingual Operations Administrator, you will play a vital role in supporting daily business operations, customer service initiatives, logistics coordination, reporting activities, and special projects. You will collaborate closely with operations leadership and cross-functional teams while helping ensure exceptional service delivery and operational efficiency.
This role offers extensive training, exposure to North American operations, and the opportunity to develop expertise across multiple business functions including operations, logistics, reporting, customer support, and business administration.
Responsibilities
- Support a specialized product program by assisting with coordination, inventory management, order fulfillment, and customer support activities
- Serve as a backup resource for critical operational processes and urgent customer requirements
- Assist with order processing, reporting, accounts payable support, audit preparation, pricing reviews, and administrative functions
- Generate and analyze operational reports using Excel and internal business systems
- Coordinate shipments and logistics activities, including occasional cross-border shipments
- Support onboarding activities and operational projects across multiple departments
- Assist with special projects that contribute to business growth and continuous improvement
- Provide coverage during team absences and vacation periods
- Collaborate with colleagues across Canada and North America to support organizational objectives
- Deliver exceptional customer service while maintaining a high level of accuracy and attention to detail
Responsibilities
- Maintain accurate records and documentation in accordance with company procedures
- Monitor deadlines and prioritize multiple tasks effectively
- Support internal stakeholders with operational requests and reporting requirements
- Communicate professionally with customers, healthcare professionals, sales teams, and leadership
- Contribute to a team culture focused on collaboration, accountability, and continuous improvement
Qualifications
- 2 to 5 years of experience in administration, customer service, office support, logistics, operations, or a related field
- Strong proficiency in Microsoft Office, particularly Excel, including functions such as pivot tables, lookups, and reporting tools
- Excellent organizational skills and attention to detail
- Strong verbal and written communication skills
- Ability to manage competing priorities in a dynamic environment
- Experience with CRM or ERP platforms is considered an asset
- Knowledge of logistics, shipping coordination, or inventory processes is an asset
- Experience supporting operational or business functions is preferred
- French language proficiency is considered a strong asset
- Ability to work independently while contributing to a highly collaborative team environment
- Willingness to occasionally work overtime when business needs require it
- Ability to lift up to 50 pounds when necessary
Benefits
- Competitive annual salary of $84,000 to $87,000 CAD
- Performance bonus opportunity of up to $5,500 CAD annually
- Comprehensive health and benefits coverage beginning upon hire
- RRSP matching program
- Paid vacation and holidays
- Additional personal days
- Mileage reimbursement when applicable
- Paid overtime opportunities
- Extensive training and onboarding support
- Exposure to North American operations and cross-functional business initiatives
- Long-term career development opportunities within a growing organization
Why Work with Us
Our client offers an energetic and supportive environment where employees are encouraged to learn, contribute, and grow. You will join a close-knit team that values initiative, collaboration, accountability, and professional development.
This role is ideal for someone looking to build a long-term career with an organization that rewards strong performance, invests in employee growth, and provides meaningful opportunities to expand responsibilities over time. If you are detail-oriented, adaptable, customer-focused, and eager to make an impact, this could be the perfect next step in your career.
Disclosure: “Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.”
Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Operations Administrator (French an Asset).