Bilingual Member Services & Events Coordinator (French required)
Introduction
Are you ready to grow your career in a dynamic, mission-driven environment? Our client is seeking a bilingual professional who is fluent in French and English to join their team in a highly visible, fast-paced role. This opportunity offers hands-on experience across membership services, events, and digital platforms, making it an ideal launchpad for someone eager to build a well-rounded career.
What You’ll Do
You will be at the center of member engagement, supporting a wide range of initiatives that enhance the overall experience. From coordinating events to managing member communications, you will gain exposure to multiple business functions while developing valuable skills in operations, client service, and technology.
Responsibilities
• Respond to member inquiries via email and occasional phone support, including French-speaking members
• Support onboarding, account access, and CRM-related troubleshooting
• Assist with planning and executing virtual and in-person events
• Coordinate webinar logistics including speaker communication and live session support
• Manage event registration, communications, and attendee experience
• Maintain accurate member records and generate reports using CRM and Excel
• Assist with bilingual communications and content updates
• Provide administrative and operational support across teams
• Contribute to the execution of a major annual conference
Qualifications
• Bilingual in French and English, both written and spoken
• 1 to 3 years of experience in customer service, membership services, or event coordination
• Strong Microsoft Office skills, especially Excel for reporting and data handling
• Comfortable learning new systems such as CRM platforms
• Highly organized with strong attention to detail
• Excellent communication skills with a professional and approachable style
• Adaptable, proactive, and eager to take on a variety of responsibilities
Benefits
• Compensation range: $50,000 to $55,000 annually, plus potential bonus up to 5%
• Three weeks of vacation plus additional holiday shutdown period
• Health and dental benefits after initial eligibility period
• RRSP matching program after one year
• Flexible work environment, currently remote with future hybrid option
• Exposure to industry leaders and high-profile events
• Strong opportunities for learning and professional growth
Why Work with Us
Our client offers a collaborative and supportive environment where you can make a real impact. You will join a small, engaged team that values initiative, curiosity, and teamwork. With direct exposure to events, membership programs, and digital transformation initiatives, this role provides an accelerated learning experience and meaningful career development.
Disclosure: “Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.”
Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Member Services & Events Coordinator (French required).