Bilingual Customer Service Manager – Downtown Toronto
Join a well-established financial organization and take the next step in your leadership career!
Our client, a leading financial institution located in downtown Toronto, is seeking an experienced Bilingual (French/English) Manager to join their growing team.
Key Responsibilities
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Manage and support a team of 10–15 employees.
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Provide ongoing coaching, mentoring, and training to team members.
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Conduct quarterly and annual performance reviews.
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Foster a positive and collaborative office culture through strong leadership.
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Lead by example and take ownership of complex or VIP client requests.
Qualifications
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3–5 years of experience as a Team Leader or Manager.
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Fluent in both French and English (oral and written).
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Experience in Financial Services (Mutual Fund industry preferred).
Why You’ll Love Working Here
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Prime downtown Toronto location.
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Comprehensive benefits, vacation, and competitive salary package.
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Supportive, team-oriented environment that values strong, authentic leadership.
This is an exciting opportunity for a bilingual professional with proven leadership skills to join a dynamic and respected financial institution. If you are ready to make an impact, we encourage you to apply!
