Bilingual Customer Service Manager – Downtown Toronto
Join a well-established financial organization and take the next step in your leadership career!
Our client, a leading financial institution located in downtown Toronto, is seeking an experienced Bilingual (French/English) Manager to join their growing team.
Key Responsibilities
Manage and support a team of 10–15 employees.
Provide ongoing coaching, mentoring, and training to team members.
Conduct quarterly and annual performance reviews.
Foster a positive and collaborative office culture through strong leadership.
Lead by example and take ownership of complex or VIP client requests.
Qualifications
3–5 years of experience as a Team Leader or Manager.
Fluent in both French and English (oral and written).
Experience in Financial Services (Mutual Fund industry preferred).
Why You’ll Love Working Here
Prime downtown Toronto location.
Comprehensive benefits, vacation, and competitive salary package.
Supportive, team-oriented environment that values strong, authentic leadership.
This is an exciting opportunity for a bilingual professional with proven leadership skills to join a dynamic and respected financial institution. If you are ready to make an impact, we encourage you to apply!