Bilingual Sales Representative – Supply Industry
Location: Montreal
Full-Time | Permanent
Bilingual English/French
About the Opportunity
Are you a driven sales professional with a passion for customer engagement and market development? We are seeking a Sales Representative with some leadership experience to join a high-performing team in the marketing supply industry. This role is ideal for a candidate who thrives in both inbound and outbound sales, and is eager to manage the full sales cycle—from order processing to cultivating long-term customer relationships.
Key Responsibilities
Sales Cycle Management
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Achieve performance metrics across inbound/outbound sales and live chat.
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Understand customer needs and industry trends to recommend appropriate product solutions.
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Maintain up-to-date records and manage full sales transactions using CRM platforms.
Customer Engagement & Retention
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Provide timely, knowledgeable, and professional service to both new and existing customers.
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Promote key products and services, articulating the value and benefits effectively.
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Generate and forward leads to relevant technical and hardware/software teams.
High-Volume Sales Interaction
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Manage 30+ inbound customer calls/chats daily.
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Conduct 15+ proactive outbound calls to nurture and grow existing accounts.
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Conduct field visits (10–15 per day, pending approval) to deepen customer relationships and collect feedback.
Market Development
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Keep current with new industry products, technologies, and market trends.
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Identify opportunities for upselling, cross-selling, and brand promotion.
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Drive market share expansion through product expertise and strategic outreach.
Customer Experience Ownership
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Oversee accurate order entry, shipping coordination, invoicing, and customer communication.
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Resolve issues quickly, fostering trust and customer satisfaction.
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Build loyalty through consistent, high-quality service.
Collaboration & Reporting
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Work closely with managers and coordinators to align sales efforts and share market intelligence.
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Participate in special initiatives, sample distribution, and promotional events.
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Submit timely reports on field visits and sales activities.
Who You Are
Required Skills & Experience
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Demonstrated experience managing full-cycle sales and B2B customer relationships and some leadership experience.
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Skilled in cross-selling, upselling, and solution-oriented selling.
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Strong CRM and sales software proficiency (e.g., HubSpot, CloudSuite, etc.).
Soft Skills
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Strong negotiation and communication abilities—written and verbal.
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Self-starter with excellent time management and prioritization.
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Team player with a proactive and curious mindset.
Business Acumen
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Understand the customer journey and the competitive landscape.
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Maintain professionalism and cost-conscious decision-making.
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Willingness to continuously learn and grow within the business model.
What’s In It for You
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Competitive salary and commission structure.
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Comprehensive benefits package.
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Opportunities for career advancement and territory ownership.
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Collaborative, performance-driven team culture.
How to Apply
If you are a sales enthusiast who’s ready to make a measurable impact, we want to hear from you. Apply with your resume outlining your sales experience and industry knowledge.
