Job Opportunity: Service Customer Support Representative (CSR)
Oshawa & Surrounding Area | In-Office | $50,000–$60,000 per year
Position Overview:
We are seeking a dedicated Service Customer Support Representative (CSR) to join our team. In this role, you’ll act as a customer liaison, handling service-related inquiries across Canada. You’ll provide product and service information, process orders, and resolve customer concerns with professionalism and efficiency.
Key Responsibilities:
- Respond to customer inquiries, offering solutions and product information.
- Review schematics to identify parts customers may need.
- Resolve service issues by diagnosing problems and ensuring timely solutions.
- Maintain organized service operations, including managing incoming and outgoing products.
- Collaborate with internal teams to uphold company service standards.
Qualifications:
- Bilingual (English & French) preferred.
- Strong customer service and communication skills (phone, email, and in-person).
- Detail-oriented, organized, and adaptable in a fast-paced environment.
- Mechanical or technical aptitude is an asset.
- Eager to grow your skills and build a long-term career.
Why Join Us?
- Competitive salary ($50K–$60K).
- Opportunities for professional development.
- Supportive team environment in a stable, established company.
