Bilingual Member Services Specialist (French & English Required)
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, member-focused environment? Are you fluent in both English and French? If so, this could be the perfect opportunity for you!
Our client, a leading national organization, is seeking a Bilingual Member Services Specialist to join their team. In this role, you will be the first point of contact for members and prospective members, providing outstanding service and expert guidance on benefits, membership perks, and engagement opportunities.
What’s in It for You?
- Meaningful work supporting a vibrant and engaged community
- Hybrid work model with a collaborative and inclusive workplace culture
- Opportunities for professional development and career growth
- Competitive salary and comprehensive benefits package
Key Responsibilities:
- Provide excellent service to members, prospects, and stakeholders via phone and email
- Offer accurate information on membership benefits, programs, and services
- Maintain and update member records in a CRM system
- Support outreach and engagement initiatives
- Assist with organizing and participating in events and workshops
What You Bring:
- Fluency in English and French (verbal & written) is required
- Experience in customer service, member services, or a related field
- Strong interpersonal and communication skills
- Proficiency in CRM software and Microsoft Office applications
- Detail-oriented with excellent organizational and problem-solving skills
- Ability to multitask in a fast-paced environment
- Experience in a membership-based organization or insurance-related field is an asset
This is a fantastic opportunity to grow your career in a role that makes a real difference. If you're ready to take the next step, we’d love to hear from you!
Apply today and become part of a team that values service, engagement, and professional development.
