Are you presently seeking a qualified helpdesk support analyst for your team? Are you looking for someone that understands and maintains in-depth knowledge of multiple applications? Do you need someone with the ability to deliver high-quality service and solutions in both French and English to all users?
Connect with Bilingual Helpdesk Support Analyst candidates screened for:
- Post-secondary education in computer science program
- Experience handling second level technical inquiries and questions from customers
- Ability to perform password resets, remote logins and assist with general inquiries
- Ability to partner with internal employees and assist with various technical inquiries and questions
- Strong customer service focus
- Ability to action and process tickets
Bilingual Source is presently working with a number of helpdesk support analysts that have experience providing effective problem resolution for hardware and software application issues. They have experience maintaining accurate inventory records, experience researching and resolving user reported problems, and handling escalations.
Hiring can be a streamlined process if you are working with the pros. Our 35 years of experience have allowed us to design a screening process built for efficiency. With more than 97% contract acceptance rate, we make hiring smooth and quick. Our current candidate pool has several exceptional Bilingual Helpdesk Support Analyst candidates available for work right away. Your next recruitment can be efficient and painless. Contact the pros at Bilingual Source!
Are you presently seeking a qualified helpdesk support analyst for your team? Are you looking for someone that understands and maintains in-depth knowledge of multiple applications? Do you need someone with the ability to deliver high-quality service and solutions in both French and English to all users?
Connect with Bilingual Helpdesk Support Analyst candidates screened for:
- Post-secondary education in computer science program
- Experience handling second level technical inquiries and questions from customers
- Ability to perform password resets, remote logins and assist with general inquiries
- Ability to partner with internal employees and assist with various technical inquiries and questions
- Strong customer service focus
- Ability to action and process tickets
Bilingual Source is presently working with a number of helpdesk support analysts that have experience providing effective problem resolution for hardware and software application issues. They have experience maintaining accurate inventory records, experience researching and resolving user reported problems, and handling escalations.
Hiring can be a streamlined process if you are working with the pros. Our 35 years of experience have allowed us to design a screening process built for efficiency. With more than 97% contract acceptance rate, we make hiring smooth and quick. Our current candidate pool has several exceptional Bilingual Helpdesk Support Analyst candidates available for work right away. Your next recruitment can be efficient and painless. Contact the pros at Bilingual Source!