Bilingual Mechanic (French/English) and Trainer
Strong French and English
Licensed Technician 310s, 310t, Red seal
Remote in Quebec, Hybrid in Ontario
You are responsible for providing technical assistance to dealership technicians and field staff, improving vehicle repair skills, and enhancing job performance. The position involves handling technical support, investigating emerging issues, and delivering automotive service technical training courses. The role also includes facilitating the development of technical service bulletins, validating product quality conditions, and practicing continuous improvement of automotive technical and facilitation skills. Additionally, the specialist is required to travel as necessary, maintain training vehicles, and provide special project assistance as needed. The ideal candidate should have extensive experience in the automotive industry, call center/customer service, and hands-on automotive technical experience, along with fluency in English and French. Other languages are considered an asset.
25% travelling between possible training in Montreal, Vancouver/Calgary from time to time. The right candidate has to be able to provide technical support via electronic tickets/phone calls and be able to develop and deliver training to technician either as eLearning, virtual or Face to Face.
Pay is 70-85 k based on experience. + bonus, benefits and vehicle leasing program