Bilingual Disability Claims Specialist
Mississauga, ON (Hybrid)
Full-Time | Permanent
$70,000–$80,000 + Bonus Potential
Start Date: ASAP
About the Opportunity
A leading Canadian manufacturing company is seeking a Disability Claims Specialist to support the evolution of a newly centralized, national disability claims model. This role offers significant responsibility, autonomy, and visibility in a highly collaborative HR environment.
If you’re experienced in managing disability claims and thrive in fast-paced, people-focused organizations, this role offers the chance to take ownership and drive impact.
What You’ll Do
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Manage non-occupational disability (STD/LTD) and leave claims from intake through resolution, ensuring timely, fair, and policy-compliant outcomes.
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Conduct in-depth investigations on claims to identify risks, validate eligibility, and prevent misuse or fraud.
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Collaborate with employees, healthcare providers, and internal stakeholders to build effective, personalized return-to-work (RTW) plans.
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Facilitate workplace accommodations and modified duties to support safe and sustainable employee reintegration.
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Educate managers and HR team members on disability policies and best practices to ensure consistency and compliance.
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Support the development and implementation of policies that reduce the frequency and duration of disability claims.
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Maintain accurate case documentation and generate regular reporting on claim status, RTW trends, and cost impacts.
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Ensure all programs are compliant with relevant legislation while balancing employee support with operational needs.
What You Bring
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3+ years of experience in disability claims management (corporate experience preferred)
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A background in kinesiology, occupational health, or health sciences (an asset)
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Bilingualism in English and French (preferred)
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Strong investigative skills and ability to work independently
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High attention to detail and comfort working with confidential data
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A proactive, organized, and collaborative mindset
Why Join?
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Competitive salary with bonus potential well above industry norms
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3 weeks’ vacation and flexible work hours
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Comprehensive Day-One benefits (health, dental, wellness)
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Defined contribution pension plan with company matching
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Value sharing and stock purchase matching programs
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Hybrid work model
