Job Title: Bilingual Customer Service Representative Supply Chain
Location: Midtown Toronto (Yonge and Eglinton)
Are you a dynamic and fluently bilingual individual with a passion for customer service and an interest in supply chain operations? If so, we have an exciting opportunity for you! We are currently seeking a Bilingual Customer Service Representative to join our team in Midtown Toronto.
1. Customer Service Excellence: Communicate effectively with customers in both English and French to provide exceptional service. Handle customer inquiries, orders, and concerns promptly and professionally.
2. Supply Chain Operations: Assist in managing and processing customer orders. Collaborate with the supply chain team to ensure timely and accurate order fulfillment. Stock and manage office supplies, maintaining an organized and efficient workspace.
3. Team Collaboration: Work closely with cross-functional teams to address customer needs and ensure smooth operations. Act as a key liaison between customers and internal departments.
4. Problem Solving: Proactively identify and resolve customer issues, providing effective solutions. Troubleshoot and address any supply chain challenges that may arise.
5. Administrative Duties: Maintain accurate records of customer interactions and transactions. Assist in general administrative tasks related to supply chain operations.
- Fluency in both English and French is essential.
- Completion of post-secondary education.
- Strong communication skills, both written and verbal.
- Customer-focused with a positive and professional demeanour.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Interest in supply chain operations and a willingness to take on diverse responsibilities.
Why Join Us:
- Career Growth: Opportunities for career advancement in the dynamic field of supply chain.
- Collaborative Environment: Work with a supportive team that values collaboration and innovation.
- Competitive Compensation: We offer a competitive salary and benefits package.
- Convenient Location: Our office is in Midtown Toronto, easily accessible at Yonge and Eglinton.
- Tier one Managers and Team