Bilingual Technical Customer Service (tier 1)
Technical Support/Help Desk
45-47k, Mon-Fri, 12pm - 11 pm flexibility, shifts are: 12-8, 1-9, 2-10, 3-11 Fully remote Industry: Telecommunications Duties: In this role, you will be responsible for supporting customers with a variety of inquiries through incoming calls, tickets, and live chat by providing helpful information, answering questions, basic app and device troubleshooting/set-up processes and responding to complaints.…