• Location: *Remote, Ontario
  • Type: Permanent
  • Job #15035
  • Salary: CA$50,000.00

Bilingual Business Development Representative – Remote

Amazing tight knit team with low turnover / Remote / excellent vacation and benefits / fast growing company 

Our client, a leader in the Fintech industry, is actively seeking an energetic and resilient Bilingual Collector to join their team. 

Key Roles and Responsibilities:      

  • Negotiate payment of debts in accordance with client and company guidelines
  • Reduce aging and balance delinquencies
  • Conduct skip tracing
  • Coordinate outbound collection letters
  • Suggest improvements on operational processes and establish best practices
  • Produce reports, analyze data, identify trends, and provide recommendations
  • Identify and escalate risks as well as potential fraud
  • Update and document collection files with detailed information from clients, customers, agencies, and maintain professional communications
  • Support the collections team and management on all objectives

Required Experience / Competencies / Education:

  • Minimum of 2 years’ experience as a proven collections expert in a banking or agency setting
  • Bilingualism in English and French is required
  • Strong understanding of consumer credit (secured and unsecured)
  • Proven track record of curing difficult accounts
  • Excellent collections, skip tracing, and negotiation skills
  • Excellent customer service skills and de-escalation abilities
  • Thorough understanding of all privacy and collection laws
  • Repossession and PPSA experience is an asset
  • Proficient in Word, Excel, PPT, Google solutions – Chrome, Docs, Mail, Calendar, etc.
  • Salesforce experience considered an asset
  • Availability to work evening shifts (until 9pm), and on Saturdays on a rotating schedule
Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!