• Location: Kitchener, Ontario
  • Type: Permanent
  • Job #14845
  • Salary: CA$47,000.00

Bilingual Customer Service Representative – Hybrid

Hybrid Set-up / Excellent Team Culture / Great Manager / 3 Weeks Vacation /  Health Spending Account / Competitive Compensation Package.

Are you looking for strong training and career growth?

Our client is a leader in the medical devices industry. They require a quick learner to join their team – a superstar individual with experience who is ready to jump into a long-term opportunity and grow within the company!  

 

DUTIES:

  • Responsible for inbound and outbound calls in French / English.

  • Process orders.

  • Handle escalated issues, pricing questions and general inquiries.

  • Call volume: 65 calls per day. 

 

REQUIREMENTS:

  • Excellent verbal and written language skills in both English and French.

  • 1 year minimum of experience in a high volume call centre. 

  • Technical aptitude.

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