• Location: *Remote, Ontario
  • Type: Permanent
  • Job #15009
  • Salary: CA$55,000.00

Bilingual Case Manager – Remote 

Remote Role if Outside of Toronto / Hybrid if in Toronto / Wellness Program / RRSP Match / Growth Potential.

Our client, a leader in international travel and medical insurance, is actively seeking a polished and experienced Bilingual Case Coordinator to join their team!


  • Act as the point of contact for member inquiries.

  • Assist members in finding health care providers, booking appointments, and making travel arrangements.

  • Communicate available benefits to members, clients, and service providers.

  • Call volume: 30-40 calls per day plus emails.


  • Good verbal and written communication skills in both French and English.

  • 2-3 years of Customer Service experience, out of Insurance is an asset. 

  • Solid typing skills.

  • Great phone demeanor!

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