Bilingual Case Manager – Remote
Remote Role if Outside of Toronto / Hybrid if in Toronto / Wellness Program / RRSP Match / Growth Potential.
Our client, a leader in international travel and medical insurance, is actively seeking a polished and experienced Bilingual Case Coordinator to join their team!
DUTIES:
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Act as the point of contact for member inquiries.
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Assist members in finding health care providers, booking appointments, and making travel arrangements.
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Communicate available benefits to members, clients, and service providers.
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Call volume: 30-40 calls per day plus emails.
REQUIREMENTS:
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Good verbal and written communication skills in both French and English.
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2-3 years of Customer Service experience, out of Insurance is an asset.
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Solid typing skills.
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Great phone demeanor!