Bilingual Customer Support Analyst – Remote
Remote Role / Great Benefits / RRSP Match / 15 Paid Days Off Annually / Fantastic Growth Opportunity.
Our client, a leader in their field, is actively seeking a reliable and problem-solving Bilingual Customer Support Analyst to join their ever-expanding team.
Key Roles and Responsibilities:
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Provide customer service to clients.
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Respond to written and telephone requests.
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Inbound/Outbound calls.
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Resolving escalated issues.
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Other Special Projects as needed.
Required Experience / Competencies / Education:
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Strong verbal and written in both English and French.
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1-2 + years of Call Center or Customer Service experience.
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Versatile and flexible to multiple responsibilities and hours.
Highly Desired Experience / Competencies / Education:
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The ability to multitask and work under pressure.
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Great entry level role for a recent graduate.